Frequently Asked Questions

Everything you need to know about shopping at Matt's Warehouse.

How long does shipping typically take?

Standard shipping usually takes 3-7 business days within the continental US. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We offer a 30-day return policy on most items. Products must be in their original packaging and unused condition to qualify for a full refund.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.

Do you offer international shipping?

Currently, Matt's Warehouse ships to the United States and Canada. We are working on expanding our logistics to support more international destinations soon.

How can I track my order?

Once your order is shipped, you can track its progress through the 'Order Status' link in your confirmation email or by logging into your account dashboard.

Are the products covered by a warranty?

Yes, many of our products come with a manufacturer's warranty. Please check the specific product description page for details regarding coverage and duration.